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WP for android causing IP block

  1. Every time I make an attempt to upload a file from WP for android my home IP is blocked for 10 minutes. I have successfully uploaded 1 file but then my ip is blocked. Attempts at more than 1 image result in all failing and my ip is blocked.

    I can't seem to use any part of the app, but I can see my published pages. And once I saw my previously uploaded media, but no longer.

    I'm getting tired troubleshooting and having 1 chance every 10 minutes. What started as a simple way to upload media from my phone has turned into an all day event.

  2. It sounds like your web host is blocking the type of traffic that comes from the app for some reason.

    Would it be possible for you to contact your web host and ask for the server logs matching with a timestamp from one of the times when one of your file uploads triggered their block?

    May I ask how big the files are, and what type?

    Would you mind mentioning what web host you are using? It would be good to keep an eye out to see if others who are using the same web host are experiencing the same problem.

  3. Sorry for the late response.

    The files are various sizes, images from my mobile device. I spoke to Green Geeks, the hosting provider, and they say it is not on their end. While blocked I can still access cpanel and other of my hosted wordpress sites, just not the one I made the attempt with.

    I will consider asking for the server logs, but I feel they are correct and this is block is specific to my installation of WP.

  4. Hi there,

    Thanks for the extra info. Could you reach out to us from the app at My Site > Me (your profile picture) > Help & Support > Contact Support and share with us a link to your site and further details? We could then check if there are other things in play here.

    Thank you!

  5. thanks for sharing this valuable info with us. This will be helpful for us. seriale latimp team getting the problem of ip restriction. Now you have solved this problme.

  6. I am facing a similar problem with my website for a few weeks. Although all my plugins and themes

  7. Hi steavemr. I have noticed you mentioned you are having issues with your site on 3 different threads about 3 different issues. Could you please contact our support team via mobile app and provide your site address and some more details on the issues you are having?

    Please go to "My Site", tap on your profile icon, "Help & Support", and tap "Contact Support" to get in touch with our support team.

  8. hi guys, i also have ip blocking problems, but only with the wp-app android version. i‘m using the plugin WP Cerber Security and changed my wp-login url. so the app is trying to connect to the standard path and my settings are blocking the ip after a certain times.

    no problem with the apple version. can somebody check that from the development team? thanks…

  9. Hi Fric84!

    The iOS and Android apps are a bit different in some aspects. Security plugins can (and in most cases) will interfere with the app's ability to access the site's xmlrpc.php file.

    Please go to "My Site", tap on your profile icon, "Help & Support", and tap "Contact Support" to get in touch with our support team. Please provide your site address so we can take a look and run a few tests if needed. but most likely, the plugin needs to be disabled.

  10. I have a similar problem with my website. I have been working on it for a few weeks, but I don't know what is causing the problem. I use some plugins and themes, but I don't know if it is one of them causing the problem.

  11. Jimmy Anderson
    Member
    Jan 27, 2022, 7:26 AM

    I've spent time working on the issue for several days with My own site For More, and I do not know what's causing the problem. However, I also encounter IP blocking issues only with the WP-App Android version. I used the plug-in WP Cerber Security and changed my wp-login URL. So the application will not connect to my standard URL, and my settings block the IP after a certain period.

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