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upload problems (text or media) and site unreachable afterwards

  1. Hallo, my android wp app is causing many problems: whatever I try to upload - simple text blog posts or media - it alway returns error messages (the login and display of the site work without problems....).
    But even worse: after a failed upload attempt, the app leaves the website and wp-access UNREACHABLE...! In 2019, this is highly unacceptable behavior... especially for a leading system like wordpress...
    i have already checked for potentially incompatible plugins....
    thank you for your help, best regards

  2. Hi air7,

    I'm sorry to hear you've been having troubles uploading to your site using the android app. There are a few different reasons why this might be happening and I'd be happy to take a look and see what might be going on here.

    To better help you with this, please go to "Me > Help & Support" in the app and tap on "Contact us" so we can investigate it from there. Please make sure to include the address of your website in your message so that we can take a look and troubleshoot this problem.

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