New comments not showing in 15.5.1

  1. For approximately three weeks the app has not been able to retrieve comments form my self-hosted site running 5.5.0.

    Old comments still show and latest posts are visible.

  2. Hi there!

    Is your site connected to the app via Jetpack or just through the site address? Can you share that address with us?

    It would also be helpful to know if you have any plugins installed on your site that manage comments in any way? If you try disabling these and then refreshing your comment list, do they get removed?

    Any details about those comments you could share might help us to find out what's happening it.

    Thank you!

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