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Comment and notification problems

  1. Hello,

    I have the problem that on my wordpress app I can't comment other post and my notifications don't actualise. I got a respond on a comment posted via Chrome because the app didn't work but not a notification while they are activated.

    I searched everywhere if something was wrong in the settings but couldn't find anything.

    Can you help?

  2. Hi there,

    I have a few questions for you:

    * Do you see an error when you try to comment? If yes, would you mind sharing it here?
    * Can you share your site address?
    * Is your site connected to the app via Jetpack or just through the site address?
    * Do you have any plugins installed on your site that manage comments in any way? If yes, have you tried disabling those, refreshing your comment list, and trying again?
    * Can you confirm if the WordPress app is running the latest version on your Android?

    Thank you!

  3. Hi! Thank you!

    - When I write and send the comment there is a loading wheel, and than a message (I'm frenchspeaking and my app is in french, but it says aproximatly): sorry we could not deliver your comment.
    - Here is my adress: christiestearoom.wordpress.com ;
    - My app is connected through my mail adresse/facebook acount that's linked with my site.
    - I don't think I have any plugins installed, of if so, I don't know about them
    - My app was downloaded a few days ago, and I deletedt/downloaded again today - my androïd version is 8.1

    I'm sorry, i'm quite new to dis so let me know if I don't answer your questions the right way or if anything is missing.

    Big thanks to you!

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