Can't upload from mobile iOS & Android

  1. On my desktop I can upload images without any issues. In the app I get error message WordPressOrgXMLRPCApiError if it's anything over 1MB.

    I have the file limit set much higher as confirmed in my phpinfo, but every time I try to add from the app I get that or media not found.

    Not quite sure what info to provide

  2. Hi jonnynof,

    There might a problem with the XMLRPC file on your site or access to API Calls that allows the app to connect with self hosted sites.

    Would you mind doing a login test on your site for us? Go to our testing tool at:

    Enter your site address and select 'Check'. On the next screen, enter your username and password for your site (no data is stored), and select 'Check'.

    Once you've done that, you can take a screenshot of the results and send them through to us directly in support.

    To reach support, please go to "Me > Help & Support" in the app and tap on "Contact us" so we can investigate it from there. Please make sure to include the address of your website in your message so that we can take a look and troubleshoot this problem.

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