Cannot upload pics or posts via app

  1. thevrdimension
    Aug 30, 2019, 1:02 AM

    On the app for Android, I can use it to post pics to a site, but when I switch accounts to my hosted site, I cannot upload any pics or anything via the app itself. If I am on a computer or a web version on the phone, all is good, but using the app comes back with failed errors. When I goto Settings on the app, I get the cannot retrieve site info error of the site. Everything else is perfect on the site. Please help

  2. Hi thevrdimension

    Are you still having trouble uploading to your .org hosted site? If so, can you let us know the exact error message you're seeing and the URL of the site?

  3. I'm having the same problem -- my site is at (and the android app is connected to

    I've tried removing and re-adding the site from the app, deactivating jetpack on the blog, and uninstalling & reinstalling. Other things I can't do in the app (for the site) are go to "settings" (I get the message "Couldn't retrieve site info") or update Jetpack in the app ("Error updating Jetpack by").

    The problem started sometime in the past week, probably in the past 2-3 days.

    I'd be really grateful for any insight; this is maddening!

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