Forums
v1.5 & jetpack stats
-
I have a self hosted site and I use jetpack for the stats. Any info on when wordpress for adroid is going to support showing stats from jetpack? From what I see on the wordpress site, the old stats plugin is becoming obsolete, and everyone is encouraged to install jetpack.
-
It should work just fine. What problem are you having with it?
-
When I access the stats tab, it asks me for my wordpress.com username and password, I enter them and I get an "Incorrent login or site not found" message. Is it because I am not hosting my site on wordpress.com as I mentioned earlier? Could it be possibly because the password has a few symbols in it? Or do I have to install the stats plugin in addition to the jetpack that I have now?
-
So any ideas on why it is not working? Is anyone else with a self-hosted blog having this problem, or having normally jetpack stats displaying on v1.5?
-
Bump... so how is it supposed to be working on self-hosted sites??? Or it works only on wordpress hosted sites? I have not received a response for days now, and I take it this is a problem that others might have and needs to be addressed...
-
I can see that you have a site registered with stats just fine. Can you try simplifying your WordPress.com password temporarily to see if it has something to do with the symbols?
-
I set the password to 1234 and still say "incorrect password or site not found". I can see the comments, posts, pages fine, only the stats don't work. How can we resolve this?
-
Sent you an email so we can get this sorted out.
-
Just updated the app to v2.0 but still the stats for a self-hosted site don't work... any other user having this problem?
-
I just did some troubleshooting and I think it's a problem on the WordPress.com side, I've contacted our data team about a fix.
-
Can you give version 2.0.1 a try? It should be fixed.
-
Tried it, it still doesn't work. I tried both my site's admin account, and the wordpress.com account, and neither works... let me know if I can help resolve this.
-
Can you try reconnecting the Jetpack plugin?
-
Do you mean to deactivate and reactivate it?
-
Followup: I deactivated/reactivated the plugin, as well as I disconnected/reconnected JetPack from wordpress.com, problem with stats still remains...
-
OK, I'll need to research the issue a bit more. Get back to you soon!
-
Can you try this build of the app out and let me know if it fixes the issue or not?
-
Unfortunately it still cannot log in and get the stats... is there a chance that it has a problem with long passwords? My password is alphanumeric only, but is 13 characters long...
-
Bummer, I thought that would have fixed it. I doubt it's the password, it's probably something to do with the way the blog URLs are matched up. What URL did you enter into the app when you set it up? Like 'www.bubulinagospodina.com' or 'bubulinagospodina.com'?
-
I'm experiencing the same issue on my self hosted wordpress page.
-
At the admin page Add the custom column that helps you to get data of Statistics (Jetpack) for each individual post of your blog.
Leave a Reply
You must log in to post.